Sound+Systems+by+Martin+and+Lam

To, From, date and subject line needed
 * Part 1 **

Hi! June.

How do you do? (too formal) Do you still remember the sound system exhibition we held on 23-25 Sep? Recently I’ve received lots of complaint letters about this exhibition and the most recent one is about the online registration system fault, overcrowding at exhibitions and the shortage of print material related to exhibition products. I get into great trouble with these and can you please give me some advice? (connection?) I’m about to have a meeting. See you and have a nice day!

Martine

** Part 2 ** To, From, date and subject line needed

Dear Ms. Kong,

__ Request concerning complaints about exhibition Sound Systems 2010 __ (subject line above)

I am writing to inform (...) you the complaints of the Sound Systems 2010 exhibition we received and asking for your approval for some remedies after investigation into the dispute.

We have received lots of charge about the exhibition Sound System 2010 in which many of the attendees have expressed their concern over the online registration system, overcrowding at the exhibition and shortage of print materials related to exhibition products.

After our preliminary investigation into the problems, we draw the following conclusion about the cause of those problems.

Regarding the cause of the failure in accessing the online registration system, it is believed that the low capacity of our server has created a bottle neck during the registration period of the exhibition.

Next, the overcrowding at the hotel appears to be the insufficient preliminary work done on the estimation of the number of people joining the function.

Concerning the shortage of print materials, seemingly it is due to the printing company’s incapability of delivering the materials to us on time.

Having a thorough review of the problems, the following remedial measures are suggested.

1. Both of the hardware and software of the server could be upgraded by the next exhibition. 2. Email asking for confirming attendance of the exhibition might be sent to the public prior to the exhibition. 3. A outsourced logistic company could be held responsible for the delivery of printing materials next time.

I hope the above measures could be considered and approved Thank you for your time and consideration.

Best regards, Martine

Part 3

Exhibition Services Exhibition International 33 Kadoorie Avenue Kowloon

30 October 2010

Mr. Leung Flat 303 Lucky Mansions 856 Cheung Sha Wan Road Cheung Sha Wan Kowloon

Dear Mr. Leung

We are